Managed Services

LiveWell with Traditions: Elevating the Impact of Senior Nutrition Programs
Senior nutrition programs face numerous responsibilities and often operate with restricted budgets, limiting the number of older adults they can serve.
LiveWell with Traditions offers a comprehensive suite of services designed to alleviate the administrative burdens of senior nutrition programs. This allows agencies to focus on the core aspects of their mission, enhancing the overall effectiveness of their programs.
By partnering with TRIO and LiveWell, organizations can optimize their operations, enhance resource efficiency, and focus more on providing nutritious meals to older adults, allowing programs to reach and support even more individuals in need.

Supplemental Services for Agencies Serving Meals to Older Adults

Agencies that have partnered with TRIO Community Meals trust that their older adults receive high-quality, nutritious meals from friendly, well-trained drivers. Building on this trusted relationship, LiveWell with Traditions provides supplemental services that improve the efficiency and support the success of senior nutrition programs. These services include:

Client Engagement

If preferred, LiveWell can manage outreach to older adults. Our CSRs notify participants of deliveries, confirm addresses, and answer questions, enhancing client satisfaction and the meal program experience.

Benefit Management

We offer roster management and benefit oversight for nutrition programs. Our software manages schedules and restrictions, notifying staff of expirations, overages, or reactivations.

Reporting

Secure, robust reporting with automatic and on-demand generation, simplifying CMS reporting and helping agencies analyze key nutrition data to maintain effective programs.

Billing

CMS or MCO billing management, generating invoices, submitting claims, and producing required reports for compliance.

Registered Dietitians

Our RDNs specialize in chronic condition management. Agencies can offer reimbursable nutrition consultations, with billing handled by our team.

Delivery Services

Agencies can opt for TRIO/LiveWell drivers and vans to reduce overhead and delivery costs. Our tablet system captures delivery data, client health notes, and surveys, with real-time results available through reporting.

Program Support

Together with LiveWell with Traditions, TRIO empowers agencies to navigate the complexities of Managed Care Organizations (MCOs), enhancing opportunities to serve older adults through Medicaid waiver programs. By leveraging the combined efforts of Medicaid plans and local senior agencies, we ensure older adults receive the highest level of care.
  • Proprietary Technology and Data Security: Our technology is designed specifically for seamless MCO integration, ensuring data security and reliability.
  • Flexible Data Exchange and Reporting: We offer adaptable data exchange and reporting solutions to meet the specific needs of MCO systems.
  • Client Engagement and Education: Our client engagement strategies and educational programs are constructed to meet or exceed CMS requirements, ensuring compliance and high-quality service delivery.

Have Questions?

For more information about our programs for your customers, contact us.

Contact Us